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AccessibilityOnline: Accessible Sales and Service Counters

2:30 pm EDT May 02, 2019   |   Organized by: Great Lakes ADA Center

Description
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Event Website

Counters can pose barriers to people with disabilities in accessing goods and services. This session will cover access to sales and services counters and review applicable requirements in the ADA and ABA Standards. Presenters will illustrate access to various types of counters, including sales counters, check-in counters, and food service counters. They will also address teller and service windows, check-out aisles, self-service shelves, and food and beverage dispensers.

Session Questions

This session is accepting questions from registered users. After you have registered to participate in this session you can submit your questions on your Account Manager page. Please note: the number of questions will be limited and submissions will be closed well before the session starts to provide time to prepare answers.

Registration

  • Required

  • Cost - Free

  • To register please click here - You must have an account and be signed in to complete your registration. For first time users you must create an account. This step is done only once and you will use the same account to register for different sessions throughout the year. After you create an account, you will immediately be able to register for any of our sessions.

  • Continuing Education

    • ACTCP - 1.5 credit hours

    • AIA CES - 1.5 credit hours

    • Certificate of Attendance - 1.5 credit hours

    • ICC - 1.5 credit hours



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Bill R Botten

Accessibility Specialist, Office of Technical and Information Services, U.S. Access Board

William (Bill) R. Botten, an Exercise Physiology graduate from the University of Kansas, joined the US Access Board in May of 2000. Previously, he was Director of the Office of Accessible Seating/Services for Centre Management, a national sports arena management company. His responsibilities included ensuring compliance with State and Federal accessibility requirements at all managed properties, as well as working with design and construction officials during arena construction and alterations. His training experience includes hundreds of presentations over the last 20 years to local, state, and national audiences on injury prevention, disability awareness and sensitivity, and accessibility issues. He was part of a team that developed the new combined guidelines for the Americans with Disabilities Act and the Architectural Barriers Act. Bill specializes in access issues related to recreation facilities and outdoor developed areas. He also provides technical assistance to the building design and construction industry as well as State and Federal agencies and consumers with disabilities.

Dave Yanchulis

Senior Accessibility Specialist/Coordinator of Public Affairs, US Access Board, Office of Technical and Information Services

Dave Yanchulis is a graduate of George Washington University (1987) and has worked at the Access Board since 1988 as an Accessibility Specialist responsible for technical assistance to Federal, state, and local governments and private sector entities regarding the requirements of the Architectural Barriers Act (ABA) of 1968 and the Americans with Disabilities Act (ADA) of 1990. In 1994, he was appointed Coordinator of Research, a position created to manage the research efforts that underpin the development of accessibility guidelines. Dave has also been active in rulemaking for both Title II and Title III guidelines for buildings and facilities and for transit vehicles. Most recently, he has developed guidelines for the accessibility of correctional and judicial facilities constructed by state and local governments and for elements used by children. Dave's magnum opus is the ADAAG Technical Assistance Manual, a comprehensive advisory on applying accessibility guidelines to design and construction projects. In May of 1998, Dave was appointed Coordinator of Public Affairs, taking responsibility for the Board's public outreach activities, including its bi-monthly newsletter, Access Currents.

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