NBDC Distance Learning Workshop: Resolving Conflicts Where They Start: Creating Safe Work Environments for Employees With Disabilities

Date/Time: September 17, 2015. 2:00 PM - 3:00 PM Eastern

Location: Webinar

Description: The National Business and Disability Council (NBDC) at The Viscardi Center is offering an educational online workshop to focus on conflict resolution in the workplace.

Businesses that have employees with disabilities often spend substantial amounts of money and time on necessary physical accommodations and interventions for their employees. With the wide range of requirements, personalities, communication abilities and work environments, conflicts are inevitable. In recent months both Forbes and Time Magazines have reported the importance of emotional intelligence for managers, with conflict resolution skills high on the list. Today's leaders are more likely to manage employees with disabilities. Those who lead the pack recognize that creating a safe work environment for them requires developing the skills to hear and respond to their needs.

While most managers use their skills to resolve the numerous conflicts that arise, few focus on addressing conflicts where they start. This workshop highlights the effect that our mindset, conflict history and skill set have on our social interactions. It will address our attitudes, fears, biases, communication skills and thought patterns regarding people with disabilities and how they lead to conflict. Learning how to develop an awareness of these elements and the skills to override them ultimately saves companies time, money and employee relationships.

The online workshop will provide the following learning objectives:

• Learn the top three fears of employees with disabilities and and those who manage them
• Develop an understanding of how our conscious and unconscious thoughts about people with disabilities influence the way we interact with them
• Learn three highly effective communication strategies that can allow us to have fewer misunderstandings and help us to hear the meaning beneath the words

​To register click HERE