CORADA PRIVACY POLICY

At CORADA, LLC (“CORADA”), we respect the privacy of our customers. We have implemented this privacy policy (the “Privacy Policy”) to explain to you how we use and protect personal information we may gather from you when you use this website (the “Website”), a mobile version of the Website (the “Mobile Website”), or an application rendition of the Website running on a mobile device (the “Mobile App”), (collectively referred to herein as the “CORADA Sites”).   

People have different privacy concerns.  CORADA’s goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.  For example, you are voluntarily providing information to us in exchange for us providing services to you or enhanced service levels.  By using the CORADA Sites, you consent to the collection, use and disclosure of your information, as described in this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use the CORADA Sites.

WHAT INFORMATION IS COLLECTED

Personal Information You Provide Voluntarily

As a general rule, you will not be required to provide personally identifiable information as a condition of browsing the CORADA Sites.  CORADA attempts to collect the minimum amount necessary to facilitate information requests by you, to improve the CORADA Sites and your customer experience and to make future visits to the CORADA Sites easier and more personalized for you.  If you purchase a product or service from CORADA, we request certain personally identifiable information from you during the registration process. The personal information we may collect includes, but is not limited to, contact information (such as your name, address, telephone numbers and email address) and billing information (such as credit card number and expiration dates) in order to complete a registration or access level purchase.  Upon completion of a registration for the CORADA Sites, subscription identification and user name and password information may also be collected.  

Information Collected By Automated Means

As part of the standard operation of CORADA’s Site, certain information may be automatically provided to our website computer servers by your computer.  For each visitor to the CORADA Sites, our website computer server (or a server with which we contract) automatically recognizes the visitors domain name or IP address (when available), but not the visitors email address.  An IP address is a network address number assigned to your computer when you connect to the Internet.  As part of the protocol of the Internet, website computer servers can identify your computer by its IP address. In addition, we may collect your browser type and operating system.  Except as otherwise explained in this policy, we may combine the automated information we collect from you (as described above and as described below) with your personal information in order to tailor the CORADA Sites and enhance your online experience by saving your bookmarks, preferences and/or to help identify site features, advertisements and offers that may be of interest to you.  Usually, we capture such in formation in access and device logs from our computer servers. 

We may access and record location based information from your device accessing the CORADA Sites to assist us in providing services to you.  We do not use this information to specifically locate you for any reason other than to provide better service to you.  If you do not wish to allow us to use your location information then please do not use the services available through the CORADA Sites.  If you have allowed us to utilize your location information in the past and wish to revoke the permissions to do so, please turn off location services at the device level.  Failing to provide requested information will not inhibit your ability to browse the CORADA Sites, but it may prevent you from being able to access certain features of the CORADA Sites, complete certain transactions, or obtain information you may have requested from us.

Online Tracking

Cookies are short strings of text sent from a website computer server to a web browser when the browser accesses a website.  Cookies may be session-only or persistent.  Persistent cookies last for more than one visit and are typically used to allow a visitor to the CORADA Sites a more personalized experience.

By adjusting the settings in your browser, you can refuse to accept cookies, give yourself the opportunity to accept or reject cookies, or to simply receive notice of when cookies are being set. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.   However, it is important for you to understand that you may at any time set your browser accessing the CORADA Sites to restrict the type of information provided, block cookie creation or selectively accept cookie creation, and along with such choices you may reduce the quality and number of services that CORADA may provide. 

In conjunction with these cookies, we may also use pixel tags (also known as clear gifs, web beacons or 1-by-1gifs) on the CORADA Sites and in our advertisements and links. We may work with affiliated companies (companies with which we have a contractual or corporate relationship) and our own service providers to help us track, collect and analyze this information. Pixel tags may be used to collect a variety of information about your visit to the CORADA Sites, including the pages you view, the features you use, the links you click and other actions you take.

In addition, cookies may also be placed by third parties during your visit to the CORADA Sites. Our affiliates and business partners may use these cookies in connection with their use of pixel tags for online preference marketing purposes (discussed below) or to assist us with some of the previously described functions.  We do not control these cookies. For example, one or more of the CORADA Sites uses Google Analytics to collect and process data associated with CORADA Sites usage by its users.  If you wish to obtain further information about how Google collects and processes data that the CORADA Sites collect in order to use the Google Analytics service, you may do so by accessing the following Google site:  www.google.com/policies/privacy/partners/.

In some situations, we use third-party advertising companies to serve ads for third parties on CORADA Sites.  These third-party advertising companies may use this automated information about your visits to provide ads about goods and services of interest to you, and for online preference marketing purposes.  Other related information is also recorded such as if you are a new or returning user, session length and frequency and information you have entered to the CORADA Sites.  It also tracks if you may have performed certain actions on the CORADA Sites so that CORADA or third parties may present content related to your browsing activities, such as providing a training video or technical manual associated with your activities.  The providers of such information may not be under the control or direction of CORADA.

Finally, CORADA collects and maintains databases of User IDs so that it can track the activities of each user using the CORADA Sites across multiple devices and device sessions, and to correctly correlate subscription access rights, bookmarks, preferences, and data accessed by a user from multiple devices.

HOW COLLECTED INFORMATION IS USED

We use the information we collect for the following purposes:

1. To assist you with making a request for information;
2. To assist you with making a purchase;
3. To conduct other transactions that you request;
4. To service your account or subscription with us, respond to your questions and contact you when necessary;
5. To provide continuity of sessions (often referred to as “session stitching” or “session unification”) in accessing the CORADA Sites across multiple devices to better improve your user experience;
6. To provide you with offers and other information and opportunities and services as they may become available and that may be of interest to you;
7. To assist us in providing better products and services (for example, we may contact you by telephone, mail or email to assist us in evaluating the performance of our staff, to assess the quality of products and services received and to help us improve the functioning of the CORADA Sites);
8. To compile statistics and analysis about our customers’ use of the CORADA Sites, referred product offers, and services, which statistics are only used to enable us to provide better customer service, products, features and functionality to you and other customers in the future;
9. To comply with regulatory requirements and to comply with federal and state requests for information, such as for example subpoenas and other judicial requests and orders, including such requests from authorities outside of the United States;
10. To help us to operate, maintain and improve our systems and the CORADA Sites;
11. To allow you to modify or cancel a request or purchase.

We may combine the information that you submit to us with information related to your transactions with us, as well as information we receive from other data providers, to assist us in processing requests, maintaining our data and optimizing our services. This Privacy Policy applies only to data collected on-line. If the same information about you is gathered from the CORADA Sites and also from other sources with different privacy policies, CORADA may elect, in its sole discretion, to treat such information in accordance with the privacy policy that least restricts its use and disclosure of such information. 

CORADA attempts to record information we collect for commercially reasonable periods of time or in accordance with specific policies or as required by law to be used for statistical, marketing, archiving, and other analytical purposes.  Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled.

PLEASE BE AWARE THAT, UNLESS PROHIBITED BY LAW, YOUR USE AND/OR CONTINUED USE OF THE CORADA SITES SIGNIFIES YOUR EXPRESS CONSENT THAT ALL INFORMATION THAT CORADA PROCESSES MAY BE TRANSFERRED TO OR STORED ON SERVERS AND PROCESSED OUTSIDE THE COUNTRY OF YOUR RESIDENCE, INCLUDING  FOR EXAMPLE THE UNITED STATES.

We may also share aggregated information about our customers with our advertisers and marketing partners.  Except as explained above, we will not share any of your personal information with any third party, unless we have received your express permission to do so.  With your prior notice and consent, we may share your name and email address with our co-branded partners and affiliates in order to provide the services you have requested and for marketing purposes.

LINKED WEBSITES

The CORADA Sites may contain links to other websites (such as those of our marketing partners or advertisers) which may have privacy policies that differ from our own.  We are not responsible for the activities and practices that take place on these third party websites.   Accordingly, we recommend that you review the privacy policy posted on any website that you may access through the CORADA Sites.

CORRECTING OR CHANGING YOUR INFORMATION

We are very concerned about the accuracy, currency and completeness of the information we collect and make efforts we deem appropriate to ensure that the information we have is accurate and up-to-date. In addition to the options provided to you in this policy, if you wish to review, amend, correct, update or delete personally identifiable information we have collected about you online contact us at the information provided below.  Please also contact us if you have any questions about privacy on the CORADA Sites. You may contact us via email at administrator@corada.com, and we will attend to your request and make any necessary revisions.   

SECURITY PROCEDURES

We are very concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC to our servers, or the servers with which we contract.  Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure.  As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet.  Once we receive your information, we take steps that we believe are reasonably appropriate to protect its security, both internally and from outsiders, from loss, misuse, unauthorized access, disclosure, alteration and destruction, and to ensure the integrity of the data we collect. We use a combination of technological, physical, administrative and policy methods as well as organizational controls and non-disclosure or confidentiality agreements as we deem appropriate to protect this data.  If you have a user name and password for any of the features on the CORADA Sites, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or email for your password.  In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.

COMPLIANCE AND COOPERATION WITH REGULATORY AUTHORITIES

We regularly review our Privacy Policy for compliance with federal and state regulations, as well as self-regulatory frameworks (e.g. the Network Advertising Initiative, a cooperative of companies committed to building responsible advertising policies across the Internet).  When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

CHANGES IN TERMS

We may update this Privacy Policy to reflect changes to our information practices.  If we make any material changes we will notify you by means of this site (or as otherwise deemed appropriate) at the time such changes become effective. We encourage you to periodically review this page for the latest information on our privacy practices.

GENERAL INQUIRIES REGARDING OUR PRIVACY POLICY

Should you have any questions regarding our Privacy Policy, please forward them to admin@corada.com.