2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-227.2 Check-out aisles.

Where check-out aisles are provided, check-out aisles complying with Section 11B-904.3 shall be provided in accordance with Table 11B-227.2. Where check-out aisles serve different functions, check-out aisles complying with Section 11B-904.3 shall be provided in accordance with Table 11B-227.2 for each function. Where check-out aisles are dispersed throughout the building or facility, check-out aisles complying with Section 11B-904.3 shall be dispersed. When not all check-out aisles are accessible, accessible check-out aisles shall be identified by a sign complying with Section 11B-904.3.4.

Note: Operational procedures are often necessary to ensure the Americans with Disabilities Act accessibility requirements are met. When check-out aisles are open for customer use, the business should ensure that a minimum of one accessible check-out aisle is always available for use by persons with disabilities. As check-out aisles are opened and closed based on fluctuating customer levels, the business should ensure that the number of accessible check-out aisles available complies with Table 11B-227.2.

[2010 ADA Standards] 227.2 Check-Out Aisles. Where check-out aisles are provided, check-out aisles complying with 904.3 shall be provided in accordance with Table 227.2. Where check-out aisles serve different functions, check-out aisles complying with 904.3 shall be provided in accordance with Table 227.2 for each function. Where check-out aisles are dispersed throughout the building or facility, check-out aisles complying with 904.3 shall be dispersed.

Exception: In existing buildings, where the selling space is under 5000 square feet (465 m²) no more than one check-out aisle complying with Section 11B-904.3 shall be required.

[2010 ADA Standards] EXCEPTION: Where the selling space is under 5000 square feet (465 m²) no more than one check-out aisle complying with 904.3 shall be required.

TABLE 11B-227.2 CHECK-OUT AISLES

Advisory 11B-227.2 Check-out aisles. Where check-out aisles are provide, accessible check-out aisles are required. This section provides requirements specific to check-out aisle design and construction. In addition to the requirements of this section, operational procedures are often necessary to ensure the Americans with Disabilities Act accessibility requirements are met. When check-out aisles are open for customer use, business owners should ensure that a minimum of one accessible check-out aisle is always available for use by persons with disabilities. As check-out aisles are opened and closed based on fluctuating customer levels, business owners should ensure that the number of accessible check-out aisles available complies with Table 11B-227.2. ◼

11B-227.2.1 Altered check-out aisles.

Where check-out aisles are altered, at least one of each check-out aisle serving each function shall comply with Section 11B-904.3 until the number of check-out aisles complies with Section 11B-227.2.