2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-407.4.8.1 Visible indicators.

Visible indicators shall comply with Section 11B-407.4.8.1.

11B-407.4.8.1.1 Size.

Characters shall be ½ inch (12.7 mm) high minimum.

11B-407.4.8.1.2 Location.

Indicators shall be located above the car control panel or above the door.

11B-407.4.8.1.3 Floor arrival.

As the car passes a floor and when a car stops at a floor served by the elevator, the corresponding character shall illuminate.

Exception: Reserved.

[2010 ADA Standards] EXCEPTION: Destination-oriented elevators shall not be required to comply with 407.4.8.1.3 provided that the visible indicators extinguish when the call has been answered.

11B-407.4.8.1.4 Reserved

[2010 ADA Standards] 407.4.8.1.4 Destination Indicator. In destination-oriented elevators, a display shall be provided in the car with visible indicators to show car destinations.