2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-411.2.1.4 Additional features.

Hall call console additional features, if provided, shall comply with Sections 11B-309 and 11B-411.2.1.4.

11B-411.2.1.4.1 Hall call console additional buttons.

Hall call console buttons provided in addition to the accessibility function button and keypad buttons shall comply with Section 11B-411.2.1.4.1. Buttons in addition to the accessibility function button are not permitted on hall call consoles using a touch screen.

11B-411.2.1.4.1.1 Arrangement.

Buttons shall be arranged in columns to the right of the keypad with a minimum horizontal spacing of 1.5 times the horizontal spacing between the numeric keys and with the same vertical spacing as the numeric keys.

11B-411.2.1.4.1.2 Identification.

Buttons shall be identified by raised characters and symbols, white on a black background, complying with Section 11B-703.2 and Braille complying with Section 11B-703.3. Identification shall be placed immediately to the left of the control button to which the designation applies.

11B-411.2.1.4.2 Security or access controls.

Security or access control system card readers associated with elevator operation shall be in close proximity to each hall call console in a consistent manner throughout the facility.