2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-411.4 Elevator car requirements.

Elevator cars shall comply with Section 11B-411.4.

11B-411.4.1 Car dimensions.

Inside dimensions of elevator cars and clear width of elevator doors shall comply with Section 11B-407.4.1.

11B-411.4.2 Floor surfaces.

Floor surfaces in elevator cars shall comply with Section 11B-407.4.2.

11B-411.4.3 Platform to hoistway clearance.

Platform to hoistway clearance shall comply with Section 11B-407.4.3.

11B-411.4.4 Leveling.

Elevator car leveling shall comply with Section 11B-407.4.4.

11B-411.4.5 Illumination.

The level of illumination at the car controls shall comply with Section 11B-407.4.5.

11B-411.4.6 Elevator car controls.

Where provided, elevator car controls shall comply with Sections 11B-411.4.6 and 11B-309.4.

11B-411.4.6.1 Location.

Controls shall be located within one of the reach ranges specified in Section 11B-308.

11B-411.4.6.2 Buttons.

Car control buttons shall comply with Sections 11B-407.4.6.2.1 and 11B-407.4.6.2.4. The car shall not have non-functional, exposed floor buttons.

11B-411.4.6.3 Emergency controls.

Emergency controls shall comply with Section 11B-407.4.6.4.

11B-411.4.7 Designations and indicators of car control buttons.

Designations and indicators of car control buttons shall comply with Section 11B-411.4.7.

11B-411.4.7.1 Type.

Control button type shall comply with Section 11B-407.4.7.1.1.

11B-411.4.7.2 Location.

Raised characters or symbols and Braille designations shall comply with Section 11B-407.4.7.1.2.

11B-411.4.7.3 Symbols.

The control button for the emergency stop, alarm, door open, door close, and phone, shall be identified with raised symbols and Braille as shown in Table 11B-407.4.7.1.3.

11B-411.4.7.4 Button spacing.

Button spacing shall comply with Section 11B-407.4.7.1.5.

11B-411.4.8 Car position indicators.

Audible and visible car position indicators shall be provided in elevator cars.

11B-411.4.8.1 Visible indicators.

Visible indicators shall comply with Section 11B-411.4.8.1.

11B-411.4.8.1.1 Size.

Characters shall comply with Section 11B-407.4.8.1.1.

11B-411.4.8.1.2 Location.

Location of indicators shall comply with Section 11B-407.4.8.1.2.

11B-411.4.8.2 Audible indicators.

Audible indicators shall comply with Section 11B-411.4.8.2.

11B-411.4.8.2.1 Signal type.

The signal shall be an automatic verbal annunciator which announces the floor at which the car is about to stop.

11B-411.4.8.2.2 Signal level.

The verbal annunciator signal level shall comply with Section 11B-407.4.8.2.2.

11B-411.4.8.2.3 Frequency.

The verbal annunciator frequency shall comply with Section 11B-407.4.8.2.3.

11B-411.4.9 Emergency communication.

Emergency communication shall comply with Section 11B-407.4.9.

11B-411.4.10 Support rail.

Support rails complying with Section 11B-407.4.10 shall be provided on at least one wall of the car.

11B-411.4.11 Floor destination indicators.

There shall be on each elevator car door jamb a visual display indicating floor destinations.

11B-411.4.11.1 Height.

Floor destination characters shall be 1 inch (25 mm) high minimum complying with Section 11B-703.5.3.

11B-411.4.11.2 Contrast.

Visual display shall provide contrast with light characters on a dark background or dark characters on a light background. The background shall be solid and static.

11B-411.4.11.3 Duration.

Floor destination characters shall be displayed upon elevator car arrival at the input floor and shall not extinguish until the elevator car arrives at the destination floor.