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See also: Final Rule published to the Federal Register 1/18/17 that jointly updates requirements for ICT covered by Section 508 of the Rehabilitation Act and Section 255 of the Communication Act.

E203.2 Agency Business Needs.

When agencies procure, develop, maintain or use ICT they shall identify the business needs of users with disabilities affecting vision, hearing, color perception, speech, dexterity, strength, or reach to determine:

a. How users with disabilities will perform the functions supported by the ICT; and

b. How the ICT will be installed, configured, and maintained to support users with disabilities.

Advisory E203.2 Agency Business Needs. An assistive technology needs assessment is an example of how an agency might analyze how a user performs the functions supported by the ICT. Set-up of assistive technology is an example of installation and configuration to support use by people with disabilities. User training is an example of a resource that helps maintain the ability of users with disabilities to use ICT.

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