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See also: Final Rule published to the Federal Register 1/18/17 that jointly updates requirements for ICT covered by Section 508 of the Rehabilitation Act and Section 255 of the Communication Act.

C201.2 Readily Achievable.

When a telecommunications equipment manufacturer determines that conformance to one or more requirements in Chapter 4 (Hardware) or Chapter 5 (Software) would not be readily achievable, it shall ensure that the equipment or software is compatible with existing peripheral devices or specialized customer premises equipment commonly used by individuals with disabilities to the extent readily achievable.

Advisory C201.2 Readily Achievable. A determination by a telecommunications equipment manufacturer that it is not readily achievable for ICT to conform to a certain provision does not exempt the ICT in its entirety from coverage under these guidelines. ICT must conform to those provisions that are readily achievable.

In determining whether compliance is readily achievable, telecommunications manufacturers should consider the following factors: the nature and cost of the action needed to provide accessibility or compatibility; the overall resources of the telecommunications manufacturer, including financial resources, technical expertise, component supply sources, equipment, or personnel; the overall financial resources of any parent corporation or entity, to the extent such resources are available to the telecommunications manufacturer; and, whether the accessibility solution results in a fundamental alteration in the nature of the product.

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