36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
409 Transactional Outputs
409.1 General.
Where transactional outputs are provided by ICT with speech output, the speech output shall audibly provide all information necessary to complete or verify a transaction.
EXCEPTIONS: 1. Machine location, date and time of transaction, customer account number, and the machine identifier shall not be required to be audible.
2. Duplicative information shall not be required to be repeated where such information has already been presented audibly.
3. Itineraries, maps, checks, and other visual images shall not be required to be audible.
Advisory 409.1 General. The information necessary to complete or verify a transaction depends on the nature of the transaction and the type of machine. Receipts, tickets, and similar transactional output usually are printed, but this is not always the case. For example, an event ticket might be transferred to a smart phone or PDA. Regardless of the delivery method, the ICT must convey audibly the information necessary to complete and verify a transaction.
User Comments/Questions
Add Comment/Question