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36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM

See also: Final Rule published to the Federal Register 1/18/17 that jointly updates requirements for ICT covered by Section 508 of the Rehabilitation Act and Section 255 of the Communication Act.

410.6.4 Voice Mail, Auto-Attendant, and IVR Compatibility.

Where provided, voice mail, auto-attendant, and interactive voice response telecommunications systems shall be compatible with real-time text that conforms to 410.6.3.

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