5 “G’s” Getting Access to Health Care for People with Physical Disabilities

5.6 File a Complaint with the Department of Justice

If your direct efforts do not work, you can file a formal complaint. The process can be lengthy, but it can also get results. Here is a brief description of the steps.

• Send a letter to the US Department of Justice with your contact information, the information about the facility that you believe has violated the ADA, and a description of the violation or discrimination you experienced.

• Your letter will be reviewed by the Disability Rights Section of the US Department of Justice. They will follow up and contact you to get any additional information they need to take the next steps, depending on the complaint.

• Complete information about how to file a Department of Justice complaint can be found on the Internet at http://www.ada.gov/enforce.htm