ABA Accessibility Standard for GSA Facilities Pocket Guide
407.2.1 Call Controls.
Where elevator call buttons or keypads are provided, they shall comply with 407.2.1 and 309.4. Call buttons shall be raised or flush.
EXCEPTION: Existing elevators shall be permitted to have recessed call buttons.
407.2.1.1 Height.
Call buttons and keypads shall be located within one of the reach ranges specified in 308, measured to the centerline of the highest operable part.
EXCEPTION: Existing call buttons and existing keypads shall be permitted to be located at 54 inches (1370 mm) maximum above the finish floor, measured to the centerline of the highest operable part.
407.2.1.2 Size.
Call buttons shall be ¾ inch (19 mm) minimum in the smallest dimension.
EXCEPTION: Existing elevator call buttons shall not be required to comply with 407.2.1.2.
407.2.1.3 Clear Floor or Ground Space.
A clear floor or ground space complying with 305 shall be provided at call controls.
407.2.1.4 Location.
The call button that designates the up direction shall be located above the call button that designates the down direction.
EXCEPTION: Destination-oriented elevators shall not be required to comply with 407.2.1.4.
407.2.1.5 Signals.
Call buttons shall have visible signals to indicate when each call is registered and when each call is answered.
EXCEPTIONS: 1. Destination-oriented elevators shall not be required to comply with 407.2.1.5 provided that visible and audible signals complying with 407.2.2 indicating which elevator car to enter are provided.
2. Existing elevators shall not be required to comply with 407.2.1.5.
407.2.1.6 Keypads.
Where keypads are provided, keypads shall be in a standard telephone keypad arrangement and shall comply with 407.4.7.2.
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