36 CFR Parts 1190 and 1191 ADA and ABA Accessibility Guidelines - Preamble (Discussion of Comments and Changes)

Comment. Some commenters seemed unclear on whether requirements for wheelchair access applied to exterior installations.

Response. Scoping for wheelchair access in 217.2 was intended to cover interior and exterior public telephones. As proposed, this provision required access to at least one telephone on a floor or level and, where multiple banks are provided, each bank. In the final rule, the Board has added clarification that the requirements for wheelchair accessible phones apply to exterior sites, in addition to floors and levels.