ADA Business Connection: Maintaining Accessibility in Museums

Accessible Entrances

• If the museum's accessible entrance is not the main entrance (allowable only when the main entrance cannot be made accessible), the alternate entrance and any gates along the route to it must be unlocked whenever the building is open for visitors, special events, docent training, and behind-the-scenes appointments. Signage must be provided at all inaccessible entrances to direct people to the accessible entrances.

• The route to all accessible entrances must remain clear of snow, leaves, and debris. It also must be checked regularly to ensure it is not blocked by outdoor furniture, landscaping equipment, or other barriers.

• Entry doors with power operators should remain powered during all hours that the museum is open to the public. If they must be shut off for any reason, the museum should have staff available to open the doors for people who cannot do so themselves.