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ADA Business Connection: Maintaining Accessibility in Museums

Maintaining Accessibility in Museum Shops

  • Museum shops must not allow merchandise to spill into aisles and narrow the width of the accessible route.

  • Sales and ticket counters that have been lowered to provide access must be clear and unobstructed for use by people with disabilities.

  • Staff should know how to assist people who need help in reaching or seeing merchandise.

For specific information about how to comply with the ADA and reach this nearly untapped audience of people with disabilities, visit the U.S. Department of Justice's ADA Business Connection site at www.ada.gov; or, call the toll-free ADA Information Line:

800-514-0301 (voice); 800-514-0383 (TTY)

www.ada.gov.

APRIL 2009

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