EXAMPLES OF EFFECTIVE COMMUNICATION
1. H, a person who is deaf, mainly uses sign language to communicate. H stops by a new car showroom to look at the latest models. The car dealer would be able to communicate general information about the cars using brochures, exchanging notes by pen and notepad, or taking turns at a computer terminal keyboard. If H becomes serious about making a purchase, a qualified interpreter may be necessary because buying a car is a complicated process.
2. H goes to his doctor for regular blood pressure and weight check-ups with the nurse. Exchanging notes and using gestures are likely all that is needed for this type of check-up. When H has a mild stroke and returns to his doctor for a full exam and tests, he asks for a sign-language interpreter. The doctor should arrange for a qualified interpreter because this type of visit is more complicated.
User Comments/Questions
Add Comment/Question