LIMITATIONS
A public accommodation does not have to provide any auxiliary aid or service if doing so would either fundamentally change the nature of the goods or services offered or result in an undue burden. "Undue burden" is defined as "significant difficulty or expense." Learn more about what is considered an undue burden in the Title III Technical Assistance Manual. (2)
For additional information please refer to these U. S. Department of Justice documents
(www.ada.gov): (1) ADA Questions and Answers, (2) Title III Technical Assistance Manual & Supplement (3) Tax Incentives for Business.
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