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ADA Title II Action Guide for State and Local Governments

Examples of Alternative Formats

  • Captioned public service announcements on television

  • Large print (recommend: san-serif typeface such as Helvetica or Arial, 18 point size. If an individual requests a specific point size, provide notice in that size)

  • Braille

  • Text file on a thumb disk or emailed to the person

  • HTML format on an accessible website

  • Audio recording

  • Radio announcement

Public entities must provide the information not just once, but on an ongoing basis. Changes should be made as necessary, for example when there’s a new ADA Coordinator.

Sample notice (long)

Americans with Disabilities Act

(Name of public entity) does not discriminate on the basis of disability in its services, programs, or activities.

Employment: (Name of public entity) does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA title I employment regulations.

Effective Communication: (Name of public entity) will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: (Name of public entity) will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities. For example, people with service animals are welcomed in (name of public entity) offices, even where pets and other animals are prohibited.

Requests: To request an auxiliary aid or service for effective communication, or a modification of policies or procedures contact [ADA Coordinator name and contact information] as soon as possible, preferably XX days before the activity or event.

Complaints: Send complaints to [ADA Coordinator name and contact information].

 Sample notice (short)

Americans with Disabilities Act

The [Name of public entity] does not discriminate on the basis of disability in its programs, services, activities and employment practices.

If you need auxiliary aids and services for effective communication (such as a sign language interpreter, an assistive listening device or print material in digital format) or a reasonable modification in programs, services or activities contact the ADA Coordinator as soon as possible, preferably XX days before the activity or event.

A grievance procedure is available to resolve complaints. 

Upon request, this notice is available in alternative formats such as large print or Braille.

[ADA Coordinator name and contact information]

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