ADA Best Practices Tool Kit for State and Local Governments

Contents

• About This Tool Kit
• Chapter 1 ADA Basics: Statute and Regulations
• Chapter 2 ADA Coordinator, Notice & Grievance Procedure: Administrative Requirements Under Title II of the ADA
• Chapter 3 General Effective Communication Requirements Under Title II of the ADA
• Chapter 4 9-1-1 and Emergency Communications Services
• Chapter 5 Website Accessibility Under Title II of the ADA
• Chapter 6 Curb Ramps and Pedestrian Crossings Under Title II of the ADA
• Chapter 7 Emergency Management Under Title II of the ADA
• Appendices 1 and 2 ADA Accessibility Survey Forms and Instructions

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