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ADAAG Manual

Note: This document, portion of document or referenced document was published prior to the 2010 ADA Standards, and all or part of this information may only apply to Safe Harbored elements.

Check-Out Aisles [7.3]

Access is required based on facility size and the number of check-outs of each design. For facilities with less than 5,000 square feet of selling space, at least one check-out aisle must be accessible.

Facilities with at least 5,000 sq ft of selling space
Total of Each Design* Minimum Accessible of Each Design
1‒4 1
5‒8 2
9‒15 3
0ver 15 3 (+ 20% of total above 15)
*e.g. belt length or no belt, express or cash only, ect.

Clear passage must be at least 36 inches wide continuously and 32 inches at a point (24 inch maximum distance). Access can be provided at aisles shared between two check-outs. Access is also necessary at aisles used for exit only (but not check-out). Transaction machines and writing shelves located at accessible aisles should be within reach and usable from wheelchairs. Operable controls, including card swipes, must be with maximum reach heights (54 inches for a side reach, 48 inches for a forward reach). Writing surfaces must be 36 inches maximum from the floor. Recommendations: Adjustable features, such as shelves that can rotate out and machines that can be adjusted for optimum viewing from standing and seated positions will enhance access for the widest range of users. Consider that the standard eye level range of an adult seated in a wheelchair is 43 to 51 inches from the floor.

Diagram showing a wheelchair user at a check-out aisle

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