CCDA Accessibility Compliance for Businesses: "Myths and Misconceptions"

9. I do not need to provide access to my rental office because I do not have disabled tenants in my housing facility.

All common use areas serving covered multifamily dwellings are also subject to the accessibility requirements in Chapter 11A, and the accessibility and reasonable accommodations requirements in the ADA, the Unruh Act, and the Disabled Persons Act. Most multifamily dwellings are also covered by the Federal Fair Housing Act, the FEHA, and the CBC, Chapter 11A. Public use areas that are part of a residential project, including a rental and/or sales office, are required to comply with all of these laws.