Remember
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Relax.
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Treat the individual with dignity, respect and courtesy.
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Listen to the individual.
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Offer assistance but do not insist or be offended if your offer is not accepted.
Information for this fact sheet came from the Office of Disability Employment Policy; the Media Project, Research and Training Center on Independent Living, University of Kansas, Lawrence, KS; and the National Center for Access Unlimited, Chicago, IL.
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