ADA Mediation Program - Questions and Answers
Contents
- 1. What is the ADA Mediation Program?
- 2. What is mediation?
- 3. What types of complaints does the ADA Mediation Program resolve?
- 4. Why should I participate in the ADA Mediation Program?
- 5. What happens during mediation?
- 6. How much does mediation cost the parties?
- 7. How can I request that my ADA complaint be mediated?
- 8. What will happen if I file a complaint and the Department decides that it is appropriate for mediation?
- 9. If someone files a complaint against my company or against the State or local government I represent and wants to mediate, when will I be informed?
- 10. What happens after the complainant agrees to mediate?
- 11. What if the respondent refuses to participate in mediation?
- 12. Where do the mediations take place?
- 13. What if I need an accommodation for the mediation?
- 14. Who are the mediators in the ADA Mediation Program, and where are they located?
- 15. Can I bring an attorney to the mediation?
- 16. What happens if we start the mediation process but I am uncomfortable continuing in it?
- 17. Can compensation be discussed as part of the mediation?
- 18. Does the mediator decide the outcome?
- 19. What are the possible outcomes of mediation in the Program?
- 20. How does the Program ensure that implementation of the agreement will occur?
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