Emergency Travel Safety Tips for Overnight Stays

Check-in:

1. * If you know you will have difficulty, because of walking, mobility, seeing or hearing or other issues, in case of emergency, (i.e., fire, evacuation, etc.) consider:

1.1 Let the registration staff know if you will need help evacuating.

1.2 If using a mobile app or email system for check in, make these requests in the specific request box. Be specific about your needs, for example, I would like a room on the ground floor, I use a motorized wheelchair and will need assistance in an emergency evacuation, or I use a motorized mobility scooter and will need assistance using the stairs to evacuate, or I’m Deaf and need a room with a flashing alarm. Repeat your request when you check-in in person. 

1.3 Ask for a lower or ground floor guest room allowing for easier evacuation.

1.4 Ask about the evacuation procedures if your guest room is above or below the ground floor.

1.5 Ask if evacuation devices are available? (See Note 1)? If yes, where are they located?

1.6 If you are Deaf or hard of hearing, ask for a room with a permanent visible fire alarm installed.  If a permanent visible alarm is not installed in the room, ask that a temporary alarm be installed.

1.7 If you are blind or have partial vision, ask for an orientation to evacuation paths.

1.8 If front desk staff do not know the answers to your questions, ask that they connect you with staff who do. such as the security manager.

Note 1: Evacuation devices are fold‑up chairs, which can be stored near emergency exits. They allow for people to be moved up or down stairs. These include carry-type or track-type devices.