Using a Fitness Center Does Not Have to be an Exercise in Frustration: Tips for People with Mobility and Visual Disabilities

2.5 Follow Up

• Shortly after you speak with center’s staff, send a letter that describes in detail the changes you need or want. Also mention the possible benefits for the facility and include related helpful resources (see sample letter below).

• When you visit the center again, talk again to staff and decision makers until you see changes. There is often a lot of staff changes and turnover, so if one person doesn’t respond keep trying until someone does.