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Air Carrier Access Act Technical Assistance Manual (2005)

Note: This document was originally published in 2005, so all references to 14 CFR part 382 herein are hyperlinked to the version that was current at the time of publication (14 CFR Part 382 with amendments issued through July 2003). Click here to view additional versions of this regulation and other publications related to air transportation.

APPENDIX IV

Recent Department of Transportation Enforcement Orders Related to the Air Carrier Access Act

The following list of orders pertains to administrative enforcement actions conducted by or filed with the Aviation Enforcement and Proceedings (AEP) Office of the Department of Transportation (DOT). These administrative determinations by and large pertain to decisions resulting from enforcement actions against air carriers pursuant to the Air Carrier Access Act (ACAA), 49 U.S.C. 41705, and its implementing regulations, 14 CFR part 382, which prohibit discrimination by U.S. air carriers against qualified individuals with disabilities. These orders may be informative in assisting the reader to understand how the ACAA and its implementing regulation have been interpreted by DOT and applied in enforcement actions against air carriers.

The AEP Office’s statutory jurisdiction spans a broad range of regulatory legal issues including civil rights and consumer protection, among others. The AEP issues many and varied types of orders within the scope of its authority. The orders listed in this appendix address only the most recent civil rights enforcement actions under the ACAA, going back to March, 2000 and are not meant to be a complete listing of all ACAA orders issued by the DOT through its AEP Office.

To access these orders, go to www.dot.gov. Click on “Dockets and Regulations,” then “Docket Management System,” and then on “Simple Search.” Type in the last five digits of the docket number pertaining to the order that you are interested in. Using the date the order was issued and/or the order number, scroll through the docket index to identify the order you wish to review and click on the appropriate format in which you wish to retrieve the document.

ISSUES

DATE OF ISSUE

ORDER #

DOCKET #

Failure to provide prompt and proper enplaning, connecting, and deplaning assistance primarily to passengers who have mobility impairments

8/18/04

2004-8-19

OST-2004-6943

“Medically-prescribed marijuana”

5/27/04

2004-5-25

OST-2003-4808

Failure to provide a priority space to stow at least one passenger’s folding wheelchair in the cabin

4/30/04

2004-4-22

OST-2004-16943

Failure to provide a priority space to stow at least one passenger’s folding wheelchair in the cabin

3/9/04

2004-3-4

OST-2004-16493

Failure to provide prompt and proper enplaning, connecting, and deplaning assistance primarily to passengers who have mobility impairments

12/5/03

2003-12-6

OST-2003-14194

Failure to provide a priority space to stow at least one passenger’s folding wheelchair in the cabin

11/13/03

2003-11-5

OST-2003-14194

Failure to provide prompt and proper enplaning, connecting, and deplaning assistance primarily to passengers who have mobility impairments

11/10/03

2003-11-4

OST- 2003-16507

Failure to provide a priority space to stow at least one passenger’s folding wheelchair in the cabin

10/8/03

2003-10-11

OST-2003-14194

Failure to provide adequate transport, enplaning, and deplaning assistance, wheelchair stowage and damage

9/8/03

2003-9-4

OST-2003-14194

Failure to provide a priority space to stow at least one passenger’s folding wheelchair in the cabin

8/28/03

2003-8-30

OST- 2003-14194

Failure to provide a priority space to stow at least one passenger’s folding wheelchair in the cabin

8/28/03

2003-8-29

OST-2003-14194

Failure to provide a priority space to stow at least one passenger’s folding wheelchair in the cabin

8/28/03

2003-8-28

OST-2003-14194

Prompt and proper enplaning and deplaning assistance

7/11/03

2003-7-12

OST-2003-14194

Prompt and proper enplaning and deplaning assistance

6/2/03

2003-6-3

OST-2001-10598

Prompt and proper enplaning and deplaning assistance

3/26/03

2003-3-1

OST-2003-14194

Prompt and proper enplaning and deplaning assistance

3/4/03

2003-3-1

OST-2003-14194

Special seating accommodations for tall people

3/19/02

2002-7-36

OST-2001-8991

Adequate wheelchair assistance and other required assistance

2/11/02

2002-3-15

OST-2002-10598

Refusal to transport a person with a disability

8/2/01

2001-8-17

OST-2001-19598

Sensitivity to tobacco smoke

3/12/01

2001-3-9

OST-2000-7891

In-cabin wheelchair stowage

2/7/2001

2001-2-6

OST-2000-7591

Refusal to transport a person with a disability

8/22/00

2000-8-18

OST-2000-19597

Prompt and proper enplaning and deplaning assistance; wheelchair stowage

3/27/00 2000-3-24 OST-99-6111

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