Large Area Assistive Listening Systems: Review and Recommendations

5.1 Public Notification of Availability

People have to know that ALS are available before they attend a performance or lecture and where to get them once they enter the facility. While some of these suggestions are already in place (e.g. some newspaper advertisements, signage in facilities), their practice is not universal or standardized. We recommend that all venues providing ALS comply with the following:

• Newspaper advertisements should include notification that the venue provides an ALS. This notification should be of the same order of visibility and location as information regarding other attributes of a performance ("Dolby Sound", etc.). Eventually, with public education, printing the international symbol of "communication access" would be sufficient (much like the CC symbol signified "closed captioning").

• Recorded telephone information from movie houses and theaters should include a comment that ALS are available for people with hearing loss.

• The "leader" preceding the show in movie houses should include information re: the availability and location of the assistive listening device receivers.

• At the entrance to each venue, there should be clear and visible signs indicating that ALS are available and where the receivers can be obtained. Furthermore, the sign should identify specific frequency employed by the FM or IR system. This information would be valuable for consumers who desire to employ a personal receiver.