Protecting the Rights of Persons Living with HIV/AIDS

BUSINESSES AND NON-PROFIT SERVICE ORGANIZATIONS

The ADA prohibits discrimination by public accommodations, which include businesses and non-profit service organizations that provide goods or services to the public, such as restaurants, hotels, theaters, doctors' offices, dentists' offices, hospitals, retail stores, health clubs, museums, libraries, private schools, and day care centers.

Public accommodations:

— Must give a person with a disability an equal opportunity to use or enjoy the entity's goods, services, and facilities.
— Must make reasonable modifications in policies, practices, or procedures when necessary to afford goods and services to individuals with disabilities.
— Must provide auxiliary aids and services when necessary to ensure effective communication with individuals with disabilities.
— Must ensure that no individual with a disability is excluded, denied services, segregated, or otherwise treated differently than other individuals.