C.8 - Are Section 508 access requirements satisfied if the agency provides such access following a request for it, as opposed to in anticipation of a request for access?
No. The requirements of Section 1194.24 (c) and (d) of the Access Board's standards are to be met at the time the product is developed or, in the case of a procurement, when the product is delivered (unless an exception applies). For example, the production of a training video, which is covered by the Section 508 standards, must include the incorporation of open or closed captioning and audio description during the development phase, not after a request is made for it.
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