United States of America v. The International Spy Museum - Settlement Agreement

Auxiliary Aids and Services

Maps/floor plans:

b. Provide at the front desk tactile maps of the Museum and floor plan that visitors can borrow. See 28 C.F.R. § 36.303.

Audiovisual presentations and computer interactives without audio description:

c. The Museum will continue to offer its existing twenty-minute tactile orientation tour with advance notice pending completion of its plan to provide a qualified audio describer who can audio describe any requested Museum audiovisual presentations and computer interactives to visitors upon advance request. The Museum will continue to advertise the availability of this service. See 28 C.F.R. § 36.303.

Audio description of exhibits:

d. The Museum will continue to offer its existing twenty-minute tactile orientation tour with advance notice pending completion of its plan to provide a qualified audio describer who can audio describe any requested Museum exhibitions to visitors upon advance request. See 28 C.F.R. § 36.303.

Exhibition label text:

e. The Museum will continue to offer its existing twenty-minute tactile orientation tour with advance notice pending completion of its plan to provide a qualified reader who can read labels in all exhibitions to visitors upon advance request. See 28 C.F.R. § 36.303.

Audiovisual presentations and computer interactives with uncaptioned audio tracks:

f. Provide scripts for audiovisual programs and computer interactives with uncaptioned audio tracks (e.g. entry-way sound effects and video.) The script for the computer interactives will, to the extent feasible, reflect the interaction experienced by visitors who are not deaf or hard of hearing. Advertise that this service is available and how to access it. See 28 C.F.R. § 36.303.

Uncaptioned audio-only programs:

g. The Museum will continue to provide scripts or wall text for those programs with audio only tracks and will advertise that this service is available and how to access it. See 28 C.F.R. § 36.303.

TTY:

h. Train staff to answer TTY calls correctly. See 28 C.F.R. § 36.303.

Sign language and oral interpreters:

i. Offer sign language and oral interpreter services and realtime captioning, on advance request, for all public programs and include a notice on the Museum's website to that effect. See 28 C.F.R. § 36.303.

Notice of auxiliary aids and services:

j. Display a notice indicating the availability of auxiliary aids and services that the Museum currently provides on the Museum's website, brochures, and in its print and video advertisements. See 28 C.F.R. § 36.303.