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WILLITS, et al v. CITY OF LOS ANGELES - Settlement Agreement and Release of Claims

This document, portion of document or clip from legal proceedings may not represent all of the facts, documents, opinions, judgments or other information that is pertinent to this case. The entire case, including all court records, expert reports, etc. should be reviewed together and a qualified attorney consulted before any interpretation is made about how to apply this information to any specific circumstances.

17. Grievance and Complaint System

Within six (6) months after the commencement of the Compliance Period, and with input from Class Counsel, the City shall establish a policy and procedure for Settlement Class members to submit, and the City to respond to, grievances or complaints regarding access to the City’s pedestrian rights of way for persons with Mobility Disabilities. The City shall maintain this policy and procedure throughout the Compliance Period. This policy and procedure shall comply with the requirements of 28 C.F.R. § 35.107.

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