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Withdrawn Technical Assistance: COMMONLY ASKED QUESTIONS ABOUT SERVICE ANIMALS IN PLACES OF BUSINESS

This document has been withdrawn because it is outdated and was superseded by the current ADA title II and title III regulations. This document is still available on ADA.gov because it is relied upon in ADA rulemaking documents. For more information about the Department's withdrawn technical assistance and guidance documents, please go to: www.ada.gov/ta_withdrawn.html. For the current version of this document, please go to Frequently Asked Questions about Service Animals and the ADA.

1. Q: What are the laws that apply to my business?

  • A: Under the Americans with Disabilities Act (ADA), privately owned businesses that serve the public, such as restaurants, hotels, retail stores, taxicabs, theaters, concert halls, and sports facilities, are prohibited from discriminating against individuals with disabilities. The ADA requires these businesses to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed.

Source: Withdrawn Technical Assistance: COMMONLY ASKED QUESTIONS ABOUT SERVICE ANIMALS IN PLACES OF BUSINESS by U.S. Department of Justice, Civil Rights Division - published 07/1996

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