Withdrawn Technical Assistance: Title II Highlights (revised in 2008)

XI. Technical Assistance

The ADA requires that the Federal agencies responsible for issuing ADA regulations provide "technical assistance."

Technical assistance is the dissemination of information (either directly by the Department or through grants and contracts) to assist the public, including individuals protected by the ADA and entities covered by the ADA, in understanding the new law.

Methods of providing information include, for example, audio-visual materials, pamphlets, manuals, electronic bulletin boards, checklists, and training.

The Department issued for public comment on December 5, 1990, a government-wide plan for the provision of technical assistance.

The Department's efforts focus on raising public awareness of the ADA by providing--

• Factsheets and pamphlets in accessible formats,

• Speakers for workshops, seminars, classes, and conferences,

• An ADA telephone information line, and

• Access to ADA documents through an electronic bulletin board for users of personal computers.

The Department has established a comprehensive program of technical assistance relating to public accommodations and State and local governments.

• Grants will be awarded for projects to inform individuals with disabilities and covered entities about their rights and responsibilities under the ADA and to facilitate voluntary compliance.

• The Department will issue a technical assistance manual by January 26, 1992, for individuals or entities with rights or duties under the ADA.

For additional information, contact:

• U.S. Department of Justice

  950 Pennsylvania Avenue, NW

  Civil Rights Division

  Disability Rights Section, NYAV

  Washington, D.C 20035-6738

  (800) 514-0301 (Voice)

  (800) 514-0383 (TDD)