ADA Checklist: Health Care Facilities and Service Providers

The purpose of this pamphlet is to provide practical, cost-effective solutions concerning access to services and facilities by your patients who are blind, deaf-blind, or visually impaired. The intended audience for this pamphlet is providers who operate professional offices and administrators of other facilities, such as hospitals and nursing homes, that are places of public accommodation covered by Title III of the ADA. This pamphlet also contains information that is relevant to publicly owned or operated health care institutions covered by Title II of the ADA.

Although the information contained in this pamphlet is targeted to administrators and service providers, many of the issues addressed (such as access to written documents; handling of currency; sighted guide technique; and awareness of and sensitivity to the needs of persons who are blind, deaf-blind, or visually impaired) are also applicable to other places of public accommodation, such as hotels, retail establishments, restaurants, and museums.

Accessibility checklists provided in this pamphlet illustrate methods of eliminating communications barriers to access to your services and facilities. Most of the accommodations listed on the checklist are not structural in nature and thus will involve minimal cost. The questions and answers contained in this pamphlet, together with the explanatory notes at the end of each checklist, illustrate and suggest some methods to remove or minimize barriers faced by your patients who are blind, deaf-blind, or visually impaired.