Department of Transportation: Disability Training Materials and Helpful Information
The U.S. Department of Transportation’s Office of Aviation Enforcement and Proceedings (AEP) and Office of Transportation Policy have developed informative modular programs that can be used to assist individuals with disabilities and to supplement the training and education of airline employees and contractors. The programs focus on the rights and responsibilities of individuals and airlines under the Air Carrier Access Act (ACAA) and its implementing regulation, 14 CFR Part 382 and were produced in cooperation with stakeholders from both the disability community and airline industry. Although many of the programs have an intended audience, we believe that all of the content is helpful for any passenger, airline employee, or contractor.
Provided training covers the following areas:
- Wheelchair and Guided Assistance
- Service Animals
- Assistive Devices
- Seating Accommodations
| URL: | https://www.transportation.gov/airconsumer/disability-training |
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Related Keywords
- ACAA: Air Carrier Access Act
- Aircraft
- Airline
- Airplane Access
- Airport Facility
- Air Transportation
- Assistive Device
- Boarding Assistance
- DOT: Department of Transportation
- Employee Training
- FAA: Federal Aviation Administration
- Passenger with a Disability
- Service Animal
Related Section Numbers
- 28 CFR Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services (2010 ADA Title II Regulations with amendments issued through Aug. 2016), (2)
- 14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act) (with amendments issued through May 2016), (1)
- 14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act): Preamble and Section-by-Section Analysis (with amendments issued through July 2010), (1)
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