2010 ADA Standards for Accessible Design Pocket Guide
407.2 Elevator Landing Requirements.
Elevator landings shall comply with 407.2.
407.2.1 Call Controls.
Where elevator call buttons or keypads are provided, they shall comply with 407.2.1 and 309.4. Call buttons shall be raised or flush.
EXCEPTION: Existing elevators shall be permitted to have recessed call buttons.
407.2.1.1 Height.
Call buttons and keypads shall be located within one of the reach ranges specified in 308, measured to the centerline of the highest operable part.
EXCEPTION: Existing call buttons and existing keypads shall be permitted to be located at 54 inches (1370 mm) maximum above the finish floor, measured to the centerline of the highest operable part.
407.2.1.2 Size.
Call buttons shall be ¾ inch (19 mm) minimum in the smallest dimension.
EXCEPTION: Existing elevator call buttons shall not be required to comply with 407.2.1.2.
407.2.1.3 Clear Floor or Ground Space.
A clear floor or ground space complying with 305 shall be provided at call controls.
Advisory 407.2.1.3 Clear Floor or Ground Space. The clear floor or ground space required at elevator call buttons must remain free of obstructions including ashtrays, plants, and other decorative elements that prevent wheelchair users and others from reaching the call buttons. The height of the clear floor or ground space is considered to be a volume from the floor to 80 inches (2030 mm) above the floor. Recessed ashtrays should not be placed near elevator call buttons so that persons who are blind or visually impaired do not inadvertently contact them or their contents as they reach for the call buttons.
407.2.1.4 Location.
The call button that designates the up direction shall be located above the call button that designates the down direction.
EXCEPTION: Destination-oriented elevators shall not be required to comply with 407.2.1.4.
Advisory 407.2.1.4 Location Exception. A destination-oriented elevator system provides lobby controls enabling passengers to select floor stops, lobby indicators designating which elevator to use, and a car indicator designating the floors at which the car will stop. Responding cars are programmed for maximum efficiency by reducing the number of stops any passenger experiences.
407.2.1.5 Signals.
Call buttons shall have visible signals to indicate when each call is registered and when each call is answered.
EXCEPTIONS: 1. Destination-oriented elevators shall not be required to comply with 407.2.1.5 provided that visible and audible signals complying with 407.2.2 indicating which elevator car to enter are provided.
2. Existing elevators shall not be required to comply with 407.2.1.5.
407.2.1.6 Keypads.
Where keypads are provided, keypads shall be in a standard telephone keypad arrangement and shall comply with 407.4.7.2.
407.2.2 Hall Signals.
Hall signals, including in-car signals, shall comply with 407.2.2.
407.2.2.1 Visible and Audible Signals.
A visible and audible signal shall be provided at each hoistway entrance to indicate which car is answering a call and the car’s direction of travel. Where in-car signals are provided, they shall be visible from the floor area adjacent to the hall call buttons.
EXCEPTIONS: 1. Visible and audible signals shall not be required at each destination oriented elevator where a visible and audible signal complying with 407.2.2 is provided indicating the elevator car designation information.
2. In existing elevators, a signal indicating the direction of car travel shall not be required.
407.2.2.2 Visible Signals.
Visible signal fixtures shall be centered at 72 inches (1830 mm) minimum above the finish floor or ground. The visible signal elements shall be 2½ inches (64 mm) minimum measured along the vertical centerline of the element. Signals shall be visible from the floor area adjacent to the hall call button.
EXCEPTIONS: 1. Destination-oriented elevators shall be permitted to have signals visible from the floor area adjacent to the hoistway entrance.
2. Existing elevators shall not be required to comply with 407.2.2.2.
Figure 407.2.2.2 Visible Hall Signals
407.2.2.3 Audible Signals.
Audible signals shall sound once for the up direction and twice for the down direction, or shall have verbal annunciators that indicate the direction of elevator car travel. Audible signals shall have a frequency of 1500 Hz maximum. Verbal annunciators shall have a frequency of 300 Hz minimum and 3000 Hz maximum. The audible signal and verbal annunciator shall be 10 dB minimum above ambient, but shall not exceed 80 dB, measured at the hall call button.
EXCEPTIONS: 1. Destination-oriented elevators shall not be required to comply with 407.2.2.3 provided that the audible tone and verbal announcement is the same as those given at the call button or call button keypad.
2. Existing elevators shall not be required to comply with the requirements for frequency and dB range of audible signals.
407.2.2.4 Differentiation.
Each destination-oriented elevator in a bank of elevators shall have audible and visible means for differentiation.
407.2.3 Hoistway Signs.
Signs at elevator hoistways shall comply with 407.2.3.
407.2.3.1 Floor Designation.
Floor designations complying with 703.2 and 703.4.1 shall be provided on both jambs of elevator hoistway entrances. Floor designations shall be provided in both tactile characters and braille. Tactile characters shall be 2 inches (51 mm) high minimum. A tactile star shall be provided on both jambs at the main entry level. [S.H. 4.10.5]
Figure 407.2.3.1 Floor Designations on Jambs of Elevator Hoistway Entrances
407.2.3.2 Car Designations.
Destination-oriented elevators shall provide tactile car identification complying with 703.2 on both jambs of the hoistway immediately below the floor designation. Car designations shall be provided in both tactile characters and braille. Tactile characters shall be 2 inches (51 mm) high minimum.
Figure 407.2.3.2 Car Designations on Jambs of Destination-Oriented Elevator Hoistway Entrances
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