2010 ADA Standards for Accessible Design Pocket Guide
407.2.1.4 Location.
The call button that designates the up direction shall be located above the call button that designates the down direction.
EXCEPTION: Destination-oriented elevators shall not be required to comply with 407.2.1.4.
Advisory 407.2.1.4 Location Exception. A destination-oriented elevator system provides lobby controls enabling passengers to select floor stops, lobby indicators designating which elevator to use, and a car indicator designating the floors at which the car will stop. Responding cars are programmed for maximum efficiency by reducing the number of stops any passenger experiences.
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