2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)
11B-407.2.1.4 Location.
The call button that designates the up direction shall be located above the call button that designates the down direction.
Exception: Reserved.
[2010 ADA Standards] 407.2.1.4 Location. Destination-oriented elevators shall not be required to comply with 407.2.1.4.
Advisory 11B-407.2.1.4 Location Exception. A destination-oriented elevator system provides lobby controls enabling passengers to select floor stops, lobby indicators designating which elevator to use, and a car indicator designating the floors at which the car will stop. Responding cars are programmed for maximum efficiency by reducing the number of stops any passenger experiences. ◼
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