2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-209 Passenger drop-off and loading zones and bus stops

209 Passenger Loading Zones and Bus Stops

Passenger drop-off and loading zones shall be provided in accordance with Section 11B-209.

[2010 ADA Standards] 209.1 General. Passenger loading zones shall be provided in accordance with 209.

11B-209.2 Type.

Where provided, passenger drop-off and loading zones shall comply with Section 11B-209.2.

[2010 ADA Standards] 209.2 Type. Where provided, passenger loading zones shall comply with 209.2.

11B-209.2.1 Passenger drop-off and loading zones.

Passenger drop-off and loading zones, except those required to comply with Sections 11B-209.2.2 and 11B-209.2.3, shall provide at least one passenger drop-off and loading zone complying with Section 11B-503 in every continuous 100 linear feet (30480 mm) of drop-off and loading zone space, or fraction thereof.

[2010 ADA Standards] 209.2.1 Passenger Loading Zones. Passenger loading zones, except those required to comply with 209.2.2 and 209.2.3, shall provide at least one passenger loading zone complying with 503 in every continuous 100 linear feet (30 m) of loading zone space, or fraction thereof.

11B-209.2.2 Bus loading zones.

In bus loading zones restricted to use by designated or specified public transportation vehicles, each bus bay, bus stop, or other area designated for lift or ramp deployment shall comply with Section 11B-810.2.

Advisory 11B-209.2.2 Bus loading zones. The terms "designated public transportation" and "specified public transportation" are defined by the Department of Transportation at 49 CFR 37.3 in regulations implementing the Americans with Disabilities Act. These terms refer to public transportation services provided by public or private entities, respectively. For example, designated public transportation vehicles include buses and vans operated by public transit agencies, while specified public transportation vehicles include tour and charter buses, taxis and limousines, and hotel shuttles operated by private entities. ◼

11B-209.2.3 On-street bus stops.

On-street bus stops shall comply with Section 11B-810.2 to the maximum extent practicable.

11B-209.3 Medical care and long-term care facilities.

At least one passenger drop-off and loading zone complying with Section 11B-503 shall be provided at an accessible entrance to licensed medical care and licensed long-term care facilities where the period of stay may exceed twenty-four hours.

[2010 ADA Standards] 209.3 Medical Care and Long-Term Care Facilities. At least one passenger loading zone complying with 503 shall be provided at an accessible entrance to licensed medical care and licensed long-term care facilities where the period of stay exceeds twenty-four hours.

11B-209.4 Valet parking.

Parking facilities that provide valet parking services shall provide at least one passenger drop-off and loading zone complying with Section 11B-503. The parking requirements of 11B-208.1 apply to facilities with valet parking.

Advisory 11B-209.4 Valet parking. Valet parking does not eliminate the requirement to provide accessible parking spaces. Some vehicles may be adapted with hand controls or lack a driver’s seat, and may not be operable by a valet parking attendant. The parking space requirements of Sections 11B-208 and 11B-502 apply to facilities with valet parking, including the requirement for an accessible route of travel to the entrance of the facility. In addition, when valet parking is provided, a passenger drop-off and loading zone complying with Section 11B-503 shall be located on an accessible route of travel to the entrance of the facility. ◼

11B-209.5 Mechanical access parking garages.

Mechanical access parking garages shall provide at least one passenger drop-off and loading zone complying with Section 11B-503 at vehicle drop-off and vehicle pick-up areas.

[2010 ADA Standards] 209.5 Mechanical Access Parking Garages. Mechanical access parking garages shall provide at least one passenger loading zone complying with 503 at vehicle drop-off and vehicle pick-up areas.