2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-503 Passenger drop-off and loading zones

[2010 ADA Standards] 503 Passenger Loading Zones

11B-503.1 General.

Passenger drop-off and loading zones shall comply with Section 11B-503.

11B-503.2 Vehicle pull-up space.

Passenger drop-off and loading zones shall provide a vehicular pull-up space 96 inches (2438 mm) wide minimum and 20 feet (6096 mm) long minimum.

11B-503.3 Access aisle.

Passenger drop-off and loading zones shall provide access aisles complying with Section 11B-503 adjacent and parallel to the vehicle pull-up space. Access aisles shall adjoin an accessible route and shall not overlap the vehicular way.

11B-503.3.1 Width.

Access aisles serving vehicle pull-up spaces shall be 60 inches (1524 mm) wide minimum.

11B-503.3.2 Length.

Access aisles shall extend the full length of the vehicle pull-up spaces they serve.

11B-503.3.3 Marking.

Access aisles shall be marked with a painted borderline around their perimeter. The area within the borderlines shall be marked with hatched lines a maximum of 36 inches (914 mm) on center in a color contrasting with that of the aisle surface.

[2010 ADA Standards] 503.3.3 Marking. Access aisles shall be marked so as to discourage parking in them.

FIGURE 11B-503.3 PASSENGER DROP-OFF AND LOADING ZONE ACCESS AISLE ‡‡

11B-503.4 Floor and ground surfaces.

Vehicle pull-up spaces and access aisles serving them shall comply with Section 11B-302. Access aisles shall be at the same level as the vehicle pull-up space they serve. Changes in level, slopes exceeding 1:48, and detectable warnings shall not be permitted.

Exception: Reserved.

11B-503.5 Vertical clearance.

Vehicle pull-up spaces, access aisles serving them, and a vehicular route from an entrance to the passenger loading zone and from the passenger loading zone to a vehicular exit shall provide a vertical clearance of 114 inches (2896 mm) minimum.

Advisory 11B-503.5 Vertical clearance. The minimum vertical clearance at designated passenger drop-off and loading zones, and along at least one vehicle access route to the area from site entrances and exits, is 114 inches. This differs from the 98 inch vertical clearance requirement for accessible parking spaces. Commercial vans used for accessible transit may be taller than passenger vans. ◼