2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-220.1 Automatic teller machines and fare machines.

Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1. Where bins are provided for envelopes, waste paper, or other purposes, at least one of each type shall comply with Section 11B-811.

[2010 ADA Standards] 220.1 General. Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided, at least one of each type provided at each location shall comply with 707. Where bins are provided for envelopes, waste paper, or other purposes, at least one of each type shall comply with 811.

Advisory 11B-220.1 General. If a bank provides both interior and exterior ATMs, each such installation is considered a separate location. Accessible ATMs, including those with speech and those that are within reach of people who use wheelchairs, must provide all the functions provided to customers at that location at all times. For example, it is unacceptable for the accessible ATM only to provide cash withdrawals while inaccessible ATMs also sell theater tickets. ◼

11B-220.1.1 One automatic teller machine or fare machine.

Where one automatic teller machine or fare machine is provided at a location, it shall comply with Sections 11B-707.2 through 11B-707.8.

11B-220.1.2 Two automatic teller machines or fare machines.

Where two automatic teller machines or fare machines are provided at a location, one shall comply with Sections 11B-707.2 through 11B-707.8 and one shall comply with Sections 11B-707.3, 11B-707.4, 11B-707.5, 11B-707.6, 11B-707.7.2 and 11B-707.8.

11B-220.1.3 Three or more automatic teller machines or fare machines.

Where three or more automatic teller machines or fare machines are provided at a location, at least 50 percent shall comply with Sections 11B-707.2 through 11B-707.8 and the rest shall comply with Sections 11B-707.3, 11B-707.4, 11B-707.5, 11B-707.6, 11B-707.7.2 and 11B-707.8.