2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-220 Automatic teller machines, fare machines and point-of-sale devices.

[2010 ADA Standards] 220 Automatic Teller Machines and Fare Machines

11B-220.1 Automatic teller machines and fare machines.

Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided they shall comply with Section 11B-220.1. Where bins are provided for envelopes, waste paper, or other purposes, at least one of each type shall comply with Section 11B-811.

[2010 ADA Standards] 220.1 General. Where automatic teller machines or self-service fare vending, collection, or adjustment machines are provided, at least one of each type provided at each location shall comply with 707. Where bins are provided for envelopes, waste paper, or other purposes, at least one of each type shall comply with 811.

Advisory 11B-220.1 General. If a bank provides both interior and exterior ATMs, each such installation is considered a separate location. Accessible ATMs, including those with speech and those that are within reach of people who use wheelchairs, must provide all the functions provided to customers at that location at all times. For example, it is unacceptable for the accessible ATM only to provide cash withdrawals while inaccessible ATMs also sell theater tickets. ◼

11B-220.1.1 One automatic teller machine or fare machine.

Where one automatic teller machine or fare machine is provided at a location, it shall comply with Sections 11B-707.2 through 11B-707.8.

11B-220.1.2 Two automatic teller machines or fare machines.

Where two automatic teller machines or fare machines are provided at a location, one shall comply with Sections 11B-707.2 through 11B-707.8 and one shall comply with Sections 11B-707.3, 11B-707.4, 11B-707.5, 11B-707.6, 11B-707.7.2 and 11B-707.8.

11B-220.1.3 Three or more automatic teller machines or fare machines.

Where three or more automatic teller machines or fare machines are provided at a location, at least 50 percent shall comply with Sections 11B-707.2 through 11B-707.8 and the rest shall comply with Sections 11B-707.3, 11B-707.4, 11B-707.5, 11B-707.6, 11B-707.7.2 and 11B-707.8.

11B-220.2 Point-of-sale devices.

Where point-of-sale devices are provided, all devices at each location shall comply with Sections 11B-707.3, 11B-707.7.2, and 11B-707.9. Where point-of-sale devices are provided at check stands and sales and service counters required to comply with Sections 11B-227.2 and 11B-227.3, they shall comply with Sections 11B-707.2, 11B-707.3, 11B-707.7.2 and 11B-707.9.

Exceptions:

1. Where a single point-of-sale device is installed for use with any type of motor fuel, it shall comply with Sections 11B-707.2, 11B-707.3, 11B-707.7.2, and 11B-707.9. Where more than one point-of-sale device is installed for use with a specific type of motor fuel, a minimum of two for that type shall comply with Sections 11B-707.2, 11B-707.3, 11B-707.7.2, and 11B-707.9. Types of motor fuel include, but are not limited to, gasoline, diesel, compressed natural gas, methanol, or ethanol.
2. Point-of-sale devices at electric vehicle charging stations required to comply with Section 11B-812 shall comply with Section 11B-812.10.3.