2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)
11B-407.2.1.6 Keypads.
Where keypads are provided, keypads shall be in a standard telephone keypad arrangement and shall comply with Section 11B-407.4.7.2.
ETA Editor's Note
Lacking certain Exceptions allowed by 2010 ADA Standards, and imposing additional requirements regarding call buttons, the preceding CBC requirements pertaining to elevator call controls are more stringent than 2010 ADA Standards.
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