2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)
11B-707.4 Privacy.
Automatic teller machines shall provide the opportunity for the same degree of privacy of input and output available to all individuals.
ETA Editor's Note
The Department of Justice considers the communication-related elements of ATMs to be auxiliary aids and services, rather than structural elements, to which the Safe Harbor allowance for elements built in compliance with the 1991 Standards does not apply. The Department believes that the limitations on the effective communication requirements, i.e., a covered entity does not have to take measures that would result in a fundamental alteration of its program or would cause undue burdens, provide adequate protection to operators of ATMs. [From Part 36 Nondiscrimination on the Basis of Disability in Public Accommodations and Commercial Facilities (as amended by the final rule published on September 15, 2010)].
The Department of Justice considers the communication-related elements of ATMs to be auxiliary aids and services, rather than structural elements, to which the Safe Harbor allowance for elements built in compliance with the 1991 Standards does not apply. The Department believes that the limitations on the effective communication requirements, i.e., a covered entity does not have to take measures that would result in a fundamental alteration of its program or would cause undue burdens, provide adequate protection to operators of ATMs. [From Part 36 Nondiscrimination on the Basis of Disability in Public Accommodations and Commercial Facilities (as amended by the final rule published on September 15, 2010)].
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