2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

11B-707.6 Input.

Input devices shall comply with Section 11B-707.6.

11B-707.6.1 Input controls.

At least one tactilely discernible input control shall be provided for each function. Where provided, key surfaces not on active areas of display screens, shall be raised above surrounding surfaces. Where membrane keys are the only method of input, each shall be tactilely discernible from surrounding surfaces and adjacent keys.

11B-707.6.2 Numeric keys.

Numeric keys shall be arranged in a 12-key ascending or descending telephone keypad layout. The number five key shall be tactilely distinct from the other keys.

Advisory 11B-707.6.2 Numeric keys. Telephone keypads and computer keyboards differ in one significant feature, ascending versus descending numerical order. Both types of keypads are acceptable, provided the computer-style keypad is organized similarly to the number pad located at the right on most computer keyboards, and does not resemble the line of numbers located above the computer keys. ◼

(a) 12-key
ascending

(b) 12-key
descending

FIGURE 11B-707.6.2 NUMERIC KEY LAYOUT

11B-707.6.3 Function keys.

Function keys shall comply with Section 11B-707.6.3.

11B-707.6.3.1 Contrast.

Function keys shall contrast visually from background surfaces. Characters and symbols on key surfaces shall contrast visually from key surfaces. Visual contrast shall be either light-on-dark or dark-on-light.

Exception: Tactile symbols required by Section 11B-707.6.3.2 shall not be required to comply with Section 11B-707.6.3.1.

11B-707.6.3.2 Tactile symbols.

Function key surfaces shall have tactile symbols as follows: Enter or Proceed key: raised circle; Clear or Correct key: raised left arrow; Cancel key: raised letter ex; Add Value key: raised plus sign; Decrease Value key: raised minus sign.