ADA Best Practices Tool Kit for State and Local Governments

2. Different Types of Auxiliary Aids and Services

Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. But, remember, not all ways work for all people with disabilities or even for people with one type of disability. You must consult with the individual to determine what is effective for him or her.

• qualified interpreters

• notetakers

• screen readers

• computer-aided real-time transcription (CART)

• written materials

• telephone handset amplifiers

• assistive listening systems

• hearing aid-compatible telephones

• computer terminals

• speech synthesizers

• communication boards

• text telephones (TTYs)

• open or closed captioning

• closed caption decoders

• video interpreting services

• videotext displays

• description of visually presented materials

• exchange of written notes

• TTY or video relay service

• email

• text messaging

• instant messaging

• qualified readers

• assistance filling out forms

• taped texts

• audio recordings

• Brailled materials

• large print materials

• materials in electronic format (compact disc with materials in plain text or word processor format)