ADA Best Practices Tool Kit for State and Local Governments

2. What information shall the notice include?

The notice is required to include relevant information regarding Title II of the ADA, and how it applies to the programs, services, and activities of the public entity.

The notice should not be overwhelming. An effective notice states the basics of what the ADA requires of the state or local government without being too lengthy, legalistic, or complicated. It should include the name and contact information of the ADA Coordinator.

This chapter contains a model “Notice Under the Americans with Disabilities Act” created by the Department of Justice. It is a one page document in a standard font, and includes brief statements about:

• employment,

• effective communication,

• making reasonable modifications to policies and programs,

• not placing surcharges on modifications or auxiliary aids and services, and

• filing complaints.

The model notice is included at the end of this chapter.