GSA BULLETIN FMR 2008-B3: Use of Segways® and Similar Devices by Individuals with a Mobility Impairment in GSA-Controlled Federal Facilities

Security (where access is controlled by security personnel and screening devices)

Magnetometer and X-ray security screening devices are ineffective for the evaluation of Segways.  Segway representatives have reported that magnetometer devices affect the operation and software programs of the transporter device when coming in contact with or close proximity to magnetic fields.  Accordingly, Segway recommends that the transporter device not be operated within five (5) feet of any magnetometer or X-ray security screening device.  If within five (5) feet of a magnetometer or X-ray security screening device, the user of the transporter device should place the unit in standby mode or powered off mode to prevent damage to the transporter device.

GSA and associated building security personnel reserve the right to inspect Segway devices upon entrance to a Federal building.  Upon entering a Federal building under the jurisdiction, custody or control of GSA, security personnel shall notify the individual that only those persons with a mobility impairment are authorized to operate a Segway within the building.  The security personnel may not ask a person using the device questions about the nature and extent of the person's disability.  Security personnel shall inspect Segways in the same manner as other motorized devices that enter the building, including electric wheelchairs and scooters.  Security personnel may request that the Segway user demonstrate that the device is operational thereby ensuring that the device contains its propulsion and battery equipment.  The Segway user will be subject to the appropriate screening protocols established by security personnel for the protection of occupants, visitors and facilities, while maintaining the dignity of all persons who enter the building.