SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND ATLANTIS EVENTS, INC. UNDER THE AMERICANS WITH DISABILITIES ACT

C. Corporate ADA Contact Person, ADA Liaison, and ADA Grievance Procedure

24. Within sixty (60) days of the effective date of this Agreement, Atlantis will designate or hire a Corporate ADA Contact Person and identify that person to the United States.  The Corporate ADA Contact Person will serve as Atlantis’ primary administrative contact on disability issues for the public and for the parties to this Agreement.  The Corporate ADA Contact Person position must have authority within Atlantis to implement changes and effectuate this Agreement.  The Corporate ADA Contact Person will be responsible for Atlantis’ compliance with title III of the ADA and for implementing and administering Atlantis’ obligations under this Agreement, including compliance with all reporting requirements herein.  Any person appointed under this paragraph will receive, at Atlantis’ expense, appropriate training on the requirements of title III of the ADA no later than thirty (30) days after appointment.

25. Within sixty (60) days of the effective date of this Agreement, Atlantis will designate and prominently post on its website the name and contact information of the Corporate ADA Contact Person.  In addition, no later than thirty (30) days before any particular cruise disembarks, Atlantis will designate an ADA Liaison for that vessel who will travel aboard the vessel for the entirety of the cruise.  Any person appointed under this paragraph must be a regular employee of Atlantis and must have a background and training in disability issues and ADA compliance. 

26. Commencing sixty (60) days from the effective date of this Agreement, Atlantis will place notices in the passenger information advising them that the ADA Liaison shall be responsible for handling any disability-related requests from the passengers and patrons onboard.  The ADA Liaison’s obligation shall be to act as an intermediary between the passenger and the cruise line with the objective of meeting the passenger’s disability-related needs.  Each ADA Liaison shall also be responsible for documenting disability-related requests on board ships during the duration of the cruise and will report the nature and outcome of all ADA-related requests to the Corporate ADA Contact Person.

27. Within thirty (30) days of Atlantis’ receipt of a lawsuit, complaint, charge, or grievance alleging a violation of title III of the ADA, Atlantis will notify the United States in writing via certified mail or overnight delivery.  Such notification will be made to the attention of the U.S. Department of Justice, Civil Rights Division, Disability Rights Section – NYA, 950 Pennsylvania Ave., NW, Washington, DC 20530.  The notification to the United States will include the nature of the allegation, the name and contact information of the person(s) making the allegation.  Atlantis will reference this provision of the Settlement Agreement in the notification to the United States.  A report of ADA complaints and grievances along with an explanation as to the resolution of each will be included in Atlantis’ annual compliance report pursuant to paragraph 36.